Shipping Policy
Effective Date: 04/10/2024
This Shipping Policy outlines the terms and conditions for shipping products sold by P&B Research LLC (“we,” “us,” or “our”) via our website, https://peptidepro.co/ .By placing an order through the Website, you agree to the terms set forth in this Shipping Policy.
- Shipping Locations
P&B Research LLC ships products solely to locations where the sale and possession of research chemicals are legally permitted. It is the buyer’s responsibility to ensure that their purchase is legal in their location prior to placing an order.
We currently offer shipping to:
- All 50 U.S. states (with certain restrictions where applicable)
- Select international destinations (subject to compliance with the recipient country’s import regulations)
We reserve the right to refuse shipment to any destination where the sale or possession of our products is prohibited or restricted by law.
- Shipping Methods and Costs
We offer the following shipping options:
- Standard Domestic Shipping: Estimated delivery time is between 3-7 business days.
- Expedited Domestic Shipping: Estimated delivery time is between 2-3 business days.
- International Shipping: Delivery times vary by destination and are subject to customs processing times.
Shipping costs are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout. The buyer is responsible for any applicable shipping charges.
- Order Processing
Orders are processed within 1-2 business days of receipt, excluding weekends and holidays. Orders placed after 2 PM CST or on non-business days will be processed the next business day.
Upon shipment, you will receive a tracking number via email, which you may use to track your package.
- Customs, Duties, and Taxes (For International Shipments)
For international orders, all duties, taxes, and customs fees are the responsibility of the buyer. P&B Research LLC is not responsible for any delays, confiscations, or destruction of shipments due to customs regulations in the destination country. It is the buyer’s responsibility to understand and comply with their country’s import regulations before placing an order.
- Shipping Restrictions
We do not ship to:
- P.O. Boxes or APO/FPO addresses
- Certain countries or regions with restrictions on research chemical imports
Orders shipped to restricted locations may be cancelled, and we reserve the right to refuse shipment to locations where we believe the sale of our products may violate applicable laws.
- Delivery Delays
While we strive to ensure timely delivery, P&B Research LLC is not liable for delays caused by shipping carriers, weather events, customs processing, or other factors beyond our control. We will, however, provide reasonable assistance in tracking delayed shipments.
- Lost or Damaged Shipments
In the event of a lost or damaged shipment, please contact us at [email protected]. We will initiate an investigation with the shipping carrier. Please note that P&B Research LLC is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- No Refunds or Exchanges
Due to the perishable nature of our products, all sales are final. We do not offer refunds, returns, or exchanges. Please ensure the accuracy of your order before finalizing your purchase. For further information, refer to our Terms and Conditions.
- Contact Information
For inquiries regarding your shipment, please contact us at:
P&B Research LLC
13300 Bother Everett Hwy
Ste 303 #193
Mill Creek, WA 98012
[email protected]
https://peptidepro.co/